Support

Contact support

Email ggray225@gmail.com from an address associated with your Shopify store. Include your myshopify.com domain and a concise description of what happened.

Do not email Shopify access tokens, API keys, passwords, customer data, or payment information. ChangeProof is embedded in Shopify Admin and does not have a separate merchant password.

What to include

• Your myshopify.com store domain
• The affected change entry, receipt, policy, alert, or report
• The time the issue occurred and the action you expected
• A screenshot with sensitive information removed, when useful

Privacy and security

Read the shared Parallel Studio app privacy policy. Report a suspected security issue privately to the same email address and avoid including exploit details in public channels.

Business contact